Frequently Asked Questions
If you're not sure what size you need, you can click the "Find your size >" button above the available sizes. This will display a size chart explaining all available sizes. All listed sizes are children's sizes.
If you cannot select your size for a particular item, then that size is out of stock.
Currently, it's possible to have your order delivered in the Netherlands, Germany, Belgium, Italy, and Austria . If you don't live in one of these countries and still want to order Vingino, please check our Store Locato for all our sales outlets.
Please check your spam folder to see if your order confirmation has ended up in your email.
If not, wait another 15 minutes.
If you don't receive an order confirmation email, or if you'd like to check whether your order has been placed correctly, please contact us via the contact form or at support@vingino.com .
No. Orders cannot be changed after payment. Please check the items in your shopping cart before placing your order.
Go to 'My Account'. Click on 'Forgot your password?' We'll then send you an email with a link to reset your password.






