If you're not sure what size you need, you can click the "Find your size >" button above the available sizes. This will display a size chart explaining all available sizes. All listed sizes are children's sizes.

If you cannot select your size for a particular item, then that size is out of stock.

Currently, it is possible to have your order delivered to the Netherlands, Germany, Belgium, Italy, Spain, France, Luxembourg and Austria. If you do not live in one of these countries but would still like to order Vingino, please feel free to contact our customer service team. We will then look into whether this option can be added.

Please check your spam folder to see if your order confirmation has ended up in your email.
If not, wait another 15 minutes.
If you don't receive an order confirmation email, or if you'd like to check whether your order has been placed correctly, please contact us via the contact form or at support@vingino.com .

No. Orders cannot be changed after payment. Please check the items in your shopping cart before placing your order.

Go to 'My Account'. Click on 'Forgot your password?' We'll then send you an email with a link to reset your password.

If you return the parcel via DHL, it will take approximately 5 to 10 working days for it to be received and processed at our warehouse. You will receive a return confirmation by email. From that point, the purchase amount will be refunded within 5 to 10 working days.

If it takes longer, please contact customer services.

Please use vingino.returnless.com to let us know which items from your order you wish to return. Simply follow the steps shown online and keep track of your parcel’s progress. Please ensure you have your order number to hand.

Once your return has been received at our warehouse, it will be processed as soon as possible. Please allow up to 10 working days for processing.